Need help?
Locate the TV remote and turn the TV on.
On the TV remote, press the source button and select the source labeled "ChromeBox"
Locate the wireless keyboard. It will be in one of the slide-out drawers at the front of the room. (This keyboard also has a built-in touchpad.)
Ensure the keyboard's power switch is turned on.
Using the keyboard, login to Chrome using the account and password on the label attached to the keyboard.
Behind the TV, locate the ChromeBox.
On the ChromeBox, one of the cables is a power cable. Unplug it and plug it back in.
There are up to three places (!) where volume can be adjusted. Make sure volume is up on each of these:
TV volume
Chrome device volume -- adjust this with the volume keys on the wireless keyboard
If watching a YouTube video or similar, sometimes the video window or video player has a volume control of its own, usually located near the play/pause button.
Find a staff member and we will help you get new batteries.
Try pointing the remote at a different part of the TV.
Find a staff member and we will help you get new batteries. (Batteries are replaced regularly, so this isn't typically necessary.)