Using Chrome Browser

Troubleshooting

Black screen / login page not appearing / TV says "no signal"

1. Locate the ChromeBox on top of the DVD player.

2. On the back of the Chromebox, one of the cables is a power cable. Unplug it and plug it back in.

No audio / volume too low

• There are up to three places (!) where volume can be adjusted. Make sure volume is up on each of these:

  1. TV volume

  2. Chrome device volume -- adjust this with the volume keys on the wireless keyboard

  3. If watching a YouTube video or similar, sometimes the video window or video player has a volume control of its own, usually located near the play/pause button.

Keyboard not working / dead batteries

• Two extra batteries are in the same drawer the keyboard is in. If you use them up, please notify a staff member so we can replace them.

• Find a staff member and we will help you get new batteries.

TV remote not working / dead batteries

• Point the remote towards the lower left corner of the screen (the sensor is by the power light).

• Find a staff member and we will help you get new batteries. (Batteries are replaced regularly, so this isn't typically necessary.)